Frequently Asked Questions
Have a question before your visit? We've answered some of the most common questions to help you feel prepared. If you can't find what you're looking for, our team is always happy to help.
Yes, all scans are bulk billed for eligible patients.
Yes, a referral from your doctor is required.
Our radiologist will make results available either the day of your scan or the very next day at the latest. Urgent scans will have results available within 4 hours.
Yes, our Mooroolbark clinic has over 40 available parking spots directly in front of the clinic.
Please bring your referral and eligible Medicare card.
Your results will be sent directly to your referring doctor. They can also be accessed online on your ‘My Health Record’ account.
Yes, our clinic is wheelchair accessible. Please let us know when booking if you require mobility assistance or additional support.
Your visit, made simple
Bright Radiology is committed to making your imaging experience as clear, comfortable and straightforward as possible. From booking your appointment to receiving your results, our team is here to support you every step of the way.

What to expect during your visit
We understand that medical imaging can sometimes feel unfamiliar or overwhelming. That’s why we’ve designed your experience to be simple, welcoming and patient-focused.
Before your appointment
- •Book your appointment online or by phone.
- •Follow any preparation instructions provided for your examination.
- •Bring your referral and relevant medical information to your appointment.
- •Arrive a few minutes early to allow time for check-in.
- •Wear comfortable clothing and follow any specific instructions for your scan.
During your visit
- •Our friendly team will welcome you and guide you through the process.
- •Your imaging professional will explain what to expect before your examination.
- •We'll make every effort to keep you comfortable throughout your appointment.
- •You'll have the opportunity to ask questions if anything is unclear.
- •Your privacy, dignity and comfort remain our priority.
After your scan
- •Your images will be reviewed by our qualified radiologists.
- •Your referring doctor will receive your results and report.
- •We'll explain any next steps you may need to take.
- •If you have questions about your results, speak with your referring doctor.
Our Imaging Services
Bright Radiology provides a range of diagnostic imaging services to support your healthcare journey.
General Imaging
- •X-Ray
- •Ultrasound
- •Low Dose CT
- •DEXA / Bone Density
Other Imaging Services
- •Calcium Scoring
- •Women's Imaging
- •Interventional Procedures
- •Other specialised imaging services
Preparing for Your Appointment
Preparation requirements can vary depending on the type of examination you’re having. When booking, our team will let you know if there’s anything specific you need to do beforehand.
Additional Information
- Bulk billing available for eligible Medicare services
- Same-day appointments available where possible
- Free onsite parking for a convenient visit
- Wheelchair-accessible clinic with easy access throughout
Ready to Book Your
Appointment?
Booking your appointment is quick and easy. Schedule online at a time that suits you, or speak with our friendly team who are here to help every step of the way.
Book Appointment